Professional Development

360-Degree Feedback

360 - Degree Feedback, sometimes simply called 360 Feedback, is a method of gaining feedback from a variety of people about an individual’s performance and can be a highly powerful input to employee development.

Managing Change

We have all experienced change at some stage of our life, be it good, bad, expected or unexpected.

Managing Conflict

Conflict is a natural part of the workplace and our daily lives.

Managing Mental Health in the Workplace

Research suggests that one in four people are living with mental health issues.

Mediation Skills for Managers

Managers are appointed into their roles because they have good technical or operational skills.

Performance Management

To successfully support effective performance management systems, managers and supervisors need to be able to hold effective ongoing conversations with their staff members.

Reflective Leadership

As leaders and managers there are many demands on us.

Stress Management

We have all experienced stress at some point during our day to day life.

Team Building

Teamwork is an everyday occurrence whether it’s at home, in the community, whilst playing sport or at work.

The Effective Negotiator

We all at some point have discussed with a few friends where to eat or drink, or something as simple as who is going to take the rubbish out.

Time Management

Many people spend their days in a frenzy of activity, but achieve very little, because they're not concentrating their effort on the things that matter the most and learn how to prioritise by setting achievable goals.

ASQA Essentials

This training raises the awareness and application of the AQTF Essential Conditions and Standards for Continuing Registration and explains ASQA Conditions of Registration and the Standards.

Workplace Cultural Audits

This is an effective way to uncover any hidden issues by meeting with individual staff and then coming up with practical ways for management to deal with issues and move the team forward.

Anger Management

Research and everyday life demonstrates that having clear measurable goals are important.

Coaching and Mentoring

It can be so frustrating when a member of your team underperforms.

Assertiveness (Communication Skills)

Assertiveness is about clear, honest and effective communication.

Creative Problem Solving

Research consistently demonstrates that visualising clear goals and objectives which are associated with learning ensures the learning occurs more easily and rapidly.

Cultural Diversity

In the context of managing work relations and serving our clients, the term ‘diversity’ means all of the significant differences between people, including perceptions of differences.

Difficult Conversations

Conducting challenging conversations around performance, organisational change and other workplace issues is a crucial element of a supervisory and managerial role.

Effective Meetings

By the end of this training, participants will be able to: • Understand the basic requirements for any meeting – agenda, invitations, roles, minutes etc.

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