360 - Degree Feedback, sometimes simply called 360 Feedback, is a method of gaining feedback from a variety of people about an individual’s performance and can be a highly powerful input to employee development.
We have all experienced change at some stage of our life, be it good, bad, expected or unexpected.
Conflict is a natural part of the workplace and our daily lives.
Research suggests that one in four people are living with mental health issues.
Managers are appointed into their roles because they have good technical or operational skills.
To successfully support effective performance management systems, managers and supervisors need to be able to hold effective ongoing conversations with their staff members.
As leaders and managers there are many demands on us.
We have all experienced stress at some point during our day to day life.
Teamwork is an everyday occurrence whether it’s at home, in the community, whilst playing sport or at work.
We all at some point have discussed with a few friends where to eat or drink, or something as simple as who is going to take the rubbish out.
Many people spend their days in a frenzy of activity, but achieve very little, because they're not concentrating their effort on the things that matter the most and learn how to prioritise by setting achievable goals.
This training raises the awareness and application of the AQTF Essential Conditions and Standards for Continuing Registration and explains ASQA Conditions of Registration and the Standards.
This is an effective way to uncover any hidden issues by meeting with individual staff and then coming up with practical ways for management to deal with issues and move the team forward.
Research and everyday life demonstrates that having clear measurable goals are important.
It can be so frustrating when a member of your team underperforms.
Assertiveness is about clear, honest and effective communication.
Research consistently demonstrates that visualising clear goals and objectives which are associated with learning ensures the learning occurs more easily and rapidly.
In the context of managing work relations and serving our clients, the term ‘diversity’ means all of the significant differences between people, including perceptions of differences.
Conducting challenging conversations around performance, organisational change and other workplace issues is a crucial element of a supervisory and managerial role.
By the end of this training, participants will be able to: • Understand the basic requirements for any meeting – agenda, invitations, roles, minutes etc.